Each item is hand made and each crystal / stone / shell is naturally sourced, meaning that each item is unique in its own way with its own characteristics and may vary slightly in shape / size / colour from photos on our website and social media pages. Store jewellery away from heat, direct sunlight and separately to avoid scratching. Remove jewellery when washing hands with harmful cleaning products and do not wear your jewellery in swimming pools or while hot showering, chlorine and extreme heat can damage items. Wear and tear of jewellery over time is normal but if you follow these simple steps I promise your jewellery will last a life time.
Sterling Silver & Stainless Steal items will never needed to be taken off and will last a life time but may need to be polished here and there with a polish cloth.
Sterling Silver base with 18 Karat Gold Vermeil or Brass Base with 18 Karat Gold Vermeil is quite durable against water and can be chosen to be worn everyday & will last a healthy life but over the months/years depending on the external factors as the Gold plating naturally wears off, the gold shine will fade. To maintain a longer life you can choose to remove when in contact with water/saltwater/oils/perfumes.
Stainless Steal with Gold plating items will last a long and healthy life but to maintain that gold shine for as long as possible, please take off while showing, in salt water, exercising & chlorine.
PACKAGING - We use Hero Shipping Packaging which is 100% compostable. One pouch is provided with your order even when purchasing multiple items. We do this to save wastage and to be more eco friendly. You can request multiple pouches if your items are for a gift. Please email your request with your order number as soon as your purchase has been made, or provide a note with your order if using a desktop. All of our packages are plastic free & our cards are made from recycled cardboard. We aim and minimise our carbon footprint as much as possible.